Terms of Use

Words You Need to Understand

“Agreement” or “contract” means all of: the documents which you and the Company have signed.

“Client” or “you” means any purchaser, client and/or user of any of our Programs and materials.

“Company”, “we”, “us” or “me” means Danielle Amos Consulting Inc.

“Programs” mean any paid program, group course or program or coaching including but not limited to a mastermind, e-course, downloadable information product, e-book, or other service or course where we provide content for educational and informational purposes that is not permitted to be reproduced or used in your own business for commercial use or in a way that earns you money. Programs may be delivered in ways including but not limited to in-person, phone, Zoom, Skype, webinars, Facebook Live Videos, teleseminars, social media, blog articles, video, audio, printed or written text or work (ie. drafts, online or printed documents), or other materials created by us or otherwise in a variety of other settings, including but not limited to, masterminds, classes, workshops, events, retreats, seminars, or trainings

“Terms of Use” includes this document and all the standard provisions that form part of every contract we enter into with each purchaser, client and user (including you) of any of our Programs, as amended from time to time by us in our sole discretion, without notice to you.

“Improper and/or Unauthorized Use” includes and is not limited to modifying, copying, reproducing, republishing, uploading, posting, transmitting, translating, selling, creating derivative works, exploiting, or distributing in any manner or medium any Program materials or any other information accessed or purchased through our Programs for your own business or commercial use or in any way that earns you money or that you trade for valuable consideration.

PRIVACY

Our Privacy Policy forms part of these Terms of Use and may be found here

How You May Use Our Programs

By purchasing or using any of our Programs you agree to abide by these Terms of Use and the Contract you have signed, and you acknowledge and agree that you are required to act in accordance with them. Accessing, purchasing or using our Programs and materials, in any manner, constitutes and is evidence of your use of them, and your agreement to be bound by these Terms of Use. You should refer to the site page for your program to determine specific inclusions.

All of our Programs are intended solely for persons who are 18 years of age or older. Any registration by, use of, or access to any Programs by anyone who is younger than 18 years of age is unauthorized, unlicensed and violates these Terms of Use. By purchasing or using any Programs, you represent and warrant that you are at least 18 years of age. For our TIR Junior program, you represent and warrant that you accept these Terms on behalf of your child and guardian.

Intellectual Property Rights

Our Limited License to You.

Our Programs are our property, and are protected by copyright, trademark, and other intellectual property laws. This means you can only use and access our Programs in the ways and to the extent we say you can, i.e., as described in greater detail in the following paragraphs.

The content in our Programs is solely owned by or licensed to us, unless expressly indicated otherwise. This content includes, our Program materials provided by us to you. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms of Use.

If you purchase or access any of our Programs, you will be considered our Licensee. To clarify, all content obtained through us is solely and completely our property, and you are granted a revocable, non-transferable license for personal, non-commercial use only, limited to you only. This means you may not use our Programs, or the Program materials in a manner that constitutes an infringement of our rights or in a manner that has not been authorized by us.

You are being granted a limited license to use our Program with permission and restrictions. This means that when you purchase a Program from us, you are purchasing the limited right to use the Program materials with certain conditions as specified in these Terms of Use.

The format and methodology of our Programs are subject to change at the Company’s sole discretion, at any given time.

You are permitted to use our Programs in the following manner:

You may download and/or print Program materials for your personal use. To clarify, you are not permitted to share, sell, reprint or republish any other of our Program materials including handouts, for resale or mass reproduction purposes for your own business or commercial use or in any way to make you money unless you ask us in writing if you may do so, and we have given you written permission to do so.

Any trademarks, taglines, and logos displayed on our Program materials are trademarks belonging to us. All trademarks reproduced on our website, of which we do not own or hold a licence, are acknowledged on our website. Any use including framing, meta tags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our express written consent, or permission granted in these Terms of Use.

For those trademarks, taglines, and logos for which you are granted permission to use, the trademark indicia must be included at all times. Any marketing or promotional tools and/or Program titles or any other title or information of ours bearing the trademark symbols (™) or ® may not be used by you for any reason unless you ask us in writing if you may do so, and we answer in writing and state that you may do so.

All rights not expressly granted in these paragraphs in these Terms of Use or in any written licence, are reserved by us.

Information You Must Not Share with Others.

As a Licensee, you understand and acknowledge that our Programs have been created, developed or obtained by us through the investment of significant time, effort and expense, and that this information is a valuable, special and unique asset of ours which needs to be protected from Improper and/or Unauthorized Use.

When you enroll in or purchase any of our Programs, you agree that you are clearly and expressly prohibited from doing any of the following acts:

• a.   You will not copy, share or steal our Programs or any parts of them.
• b.   You will not in any way use, copy, adapt or represent any of our Programs or their content in any way as if they are yours or created by you.
• c.   You will not engage in the Improper and/or Unauthorized Use of our Programs
• d.   You will not duplicate, share, trade, sell, or otherwise distribute our Programs to any other person, for their personal, business, or commercial use or in any way that earns them money, whether it was known to you or not at the time that you shared the information that their intention was to use the Program Materials for their own personal, business or commercial use. This means you cannot share or sell any part of our Programs or materials to another person or business, so they can copy, reproduce, sell and/or use them for their own personal, business or commercial use or in any way that earns them money or for valuable consideration. You are the only one granted a limited license to use our Programs.
• e.   You will not violate our intellectual property rights, including copyright and trademark rights by downloading, printing, or otherwise using our Programs or materials for publication or compilation into your own Program for your own personal, business or commercial use or in any way that earns you money.
• f.   You will not use our Programs and materials in a manner that constitutes an infringement of our rights or that we have not first approved in writing.
• g.   You may not engage in Improper and/or Unauthorized Use of our Program or any other information related to our Programs.

You understand and agree that doing, participating in directly or indirectly or engaging in the prohibited, Improper and/or Unauthorized Use of our Programs, and materials as set forth in these Terms of Use is considered theft and stealing. You agree and understand that prohibited use, Improper and/or Unauthorized Use may give rise to a civil claim for damages and may be turned over to the police for investigation as a criminal offense.

Your License to Us.

By posting or submitting any material on or through our Programs such as comments, posts, photos, images or videos or other contributions, you are representing and warranting that you are the owner of all such materials and are at least 18 years old. Furthermore, you consent to the following:

• a.   When you submit to us or post any comment, photo, image, video or any other submission for use on or through our Programs, you are granting us, and anyone authorized by us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, 3 exploit, create derivative works from, distribute, and/or publicly perform or display such contributions, in whole or in part, in any manner or in any medium, now known or developed in the future, for any purpose, and granting us the right to make it part of our current or future Website, Programs. This right includes granting us use or exploitation of proprietary rights or intellectual property rights like copyright, trademark, service mark, trade secrets, patent rights or any other of your intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by us to you
• b.  You also grant us, and anyone authorized by us, the right to identify you as the author of any of copy, comments, posts, photos, images, videos or other contributions by name, email address, or screen name. You acknowledge that we have the right but not the obligation to use and display any contributions from you of any kind, and that we may elect to cease the use and display of any such contributions in our Programs in our sole discretion, at any time for any reason whatsoever.

MEDIA RELEASE

By participating in our Programs, and using our Program materials, including on social media, you grant the Company an irrevocable, unlimited license to use your image and likeness, video and audio recordings, recorded webinars and coaching calls, transcripts, and copy, graphics or written or printed text in association with the Company’s business, in any form whatsoever, without further compensation to you now or in the future.

REQUEST FROM YOU FOR PERMISSION TO USE CONTENT WE HAVE CREATED AND SHARED WITH YOU

Any request for written permission to use our Programs in whole or in part, or any other intellectual property or property belonging to us should be made IN WRITING – BEFORE YOU WISH TO USE IT. To ask for our permission, please contact us at the email address provided on the last page of these Terms and Conditions

We very clearly state that you may not use our Programs in whole or in part, in any way that is contrary to these Terms of Use, unless we have given you specific WRITTEN PERMISSION to do so, in email or any other written format we determine is appropriate.

If you are granted permission by us, you agree to use the SPECIFIC CONTENT that we allow and ONLY in the ways for which we have given you our written permission.

If you choose to use the content in ways that we do not specifically give you written permission, you agree now that you will be treated as if you had copied, duplicated and/or stolen such content from us, and you consent to immediately stop using such content and to take whatever actions as we may request and by the methods and in the time frame that we say and prescribe to protect our intellectual property and ownership rights in our Programs.

DELEGATION

The Client acknowledges and understands that the principal of Danielle Amos Consulting Inc., Danielle Amos, may not always be leading or present at the group meetings. We reserve the right to have our representatives and agents provide and assist in the provision of any part of the services stated herein or the discharge of any other obligations or duties under this Agreement without the consent or approval of the Client

NO SOLICITATION OF CLIENTS

During the time when you are accessing our Programs, or any services and for a period of one year thereafter, you will not contact or solicit any designated clients of Danielle Amos Consulting Inc. for the purpose of selling to the designated clients any programs, products, program materials and services which are the same as or substantially similar to, or in any way competitive with, the services provided by Danielle Amos Consulting Inc. at any point during the Period of this Agreement. For the purposes of this section, a “designated customer or client” means a person who was a customer or client Danielle Amos Consulting Inc. before, during or after the period during which you are accessing our Programs, or any services.

RESCHEDULING

We reserve the right to reschedule times and dates for live programming, webinars, coaching calls or Q&A sessions at any time by giving you advance notice of the changes by email or in writing. These changes will become effective as of the day the notice has been sent to you. We make no representations or guarantees that the rescheduled date will not conflict with the users availability and we do not provide refunds. Further, you acknowledge and agree that we may periodically schedule implementation weeks during which time no live calls or webinars will be held. The month of December shall be a month for reflection and no live calls or webinars shall be scheduled and/or held in the month of December

CONFIDENTIALITY

You acknowledge that your coach will protect your information as confidential unless stated otherwise in writing. Confidential information does not include information that: (a) was in the coach’s possession prior to its being furnished by the Client; (b) Is generally known to the public or in the Client’s industry; (c) Is obtained by the coach from a third party, without breach of any obligations to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) coach is required by statute, lawfully issued subpoena or by court order to disclose; (f) is disclosed to the coach and as a result of such disclosure the coach reasonably believes there to be an imminent or likely of danger or harm to the Client or others; and (g) involves illegal activity.

RESPECTING CONFIDENTIALITY IN THE GROUP

It is important that you understand that building the group dynamic is the responsibility of all group members. The Client is expected to respect the confidentiality of other participants and must not share anything discussed within the group with members outside of the group. Failure to maintain confidentiality and trust will result in immediate removal from the Program. Exceptions to confidentiality include circumstances where there is an intent to seriously harm someone, harm oneself, child abuse etc. or circumstances where we are obligated by law to provide information.

NO PITCHING

If you are a member of a group coaching program, you may conduct business with and purchase the services or products of the other participants but you are not allowed to pitch your services, products or business opportunities during any of the group calls, in any of the community platforms or through private messaging or emails. You may do business with other participants who have reached out to you of their own accord.

DIVERSITY & INCLUSION POLICY

Danielle Amos Consulting and its community, website, Programs offered are open and accessible to all ambitious individuals or coaches from anywhere in the world, from any background, culture or intersection and/or any intersectionality wanting to start and grow an online business. We value differences and diversity

Our diversity policy is applicable—but not limited—to our practices and policies; training; promotions; programs; and the ongoing development of a platform built on the premise of diversity, equity and inclusion that encourages and enforces respectful communication and cooperation between all users of this platform and user contributions to the communities we serve to promote a greater understanding and respect for the diversity. All users of the platform have a responsibility to treat others with dignity and respect at all times. All users are expected to exhibit conduct that reflects inclusion. Any user found to have exhibited any inappropriate conduct or behavior against others may be subject to removal from our platform. Users who believe they have been subjected to any kind of discrimination that conflicts with our diversity policy should contact us at info@danielleamos.co.

COMMUNITY AND COMMENTING POLICY

We welcome constructive and positive feedback and use the feedback received to improve our client experience. It is our priority to create an experience for our clients to ensure that they remain clients for as long as they are deriving a benefit from our Programs. We value our clients and community for the deep participation that occurs within the comment section of our website, private Facebook groups and other platforms. Here are some tips to consider when commenting:

• Read with your audience in mind: Is your comment appropriate for the community?
• Revise: Can I make this calmer and clearer? Can I be more concise?
• Support what you say: Can I make negative feedback more constructive? Can I elaborate further on positive feedback? Can I provide sources that support my claim?
• Review how you say it: Does my comment encourage a healthy discussion or is it going to put others on the defensive?

To help you avoid the frustrations of comment removal, here are some reasons your comment may be removed:

• Not appropriate for the platform;
• Inappropriate language;
• Terms of Use violations
• Excessive posting of the same comment or link;
• Aggressive solicitation of other members;
• Stereotyping, i.e sweeping generalizations of any group or individual based on race, gender, religion, sexual orientation, ability or age

If you see something that you think may violate our guidelines, please help us by emailing: info@danielleamos.co.

We will review these reports and work as quickly as possible to remove content that doesn’t meet our guidelines.

PERSONAL RESPONSIBILITY AND ASSUMPTION OF RISK

You agree that you are using your own judgment in using our Programs, and you agree that you are doing so at your own risk. You agree and understand that you assume all risks and no results are guaranteed in any way related to our Programs. You are solely responsible for your actions, decisions and results based on the use, misuse or non-use of our Programs.

DISCLAIMER

To the fullest extent permitted by applicable law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our Programs, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental distress, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, in law or in equity, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any other program, product, service or Program materials participant or user, including you.

Legal and Financial Disclaimer

Our Programs are not to be perceived OR relied upon in any way as business, financial or legal advice. The information provided through our Programs is not intended to be a substitute for professional advice that can be provided by your own accountant, lawyer, or financial advisor. We are not giving financial or legal advice in any way. You are hereby advised to consult with your own accountant, lawyer, or financial advisor for any and all questions and concerns you have regarding your own income and taxes pertaining to your specific financial and/or legal situation. You agree that we are not responsible for your earnings, the success or failure of your business decisions, the increase or decrease of your finances or income level, or any other result of any kind that you may have as a result of information presented to you through our Programs. You are solely responsible for your results.

Non-Therapeutic Care Disclaimer

You acknowledge that the Programs you will be receiving from your coach and/or from Danielle Amos Consulting Inc. are not offered as a substitute for professional mental health care and are not intended to diagnose, treat or cure any mental health conditions . You also understand that your coach is not acting as a mental health counsellor, therapist or a medical professional.

You acknowledge and agree that you are fully responsible for your well-being during your coaching sessions and subsequently, including your choices and decisions.

You acknowledge that coaching is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and you will not use it in place of any form of therapy.

Earnings Disclaimer

You acknowledge that we have not and do not make any representations as to the future income, expenses, sales volume or potential profitability or loss of any kind that may be derived as a result of your participation in this program, product, services or use of our Program materials. We cannot and do not guarantee that you will attain a particular result, positive or negative, financial or otherwise, through the use of our Programs, and you accept and understand the results differ for each individual. We also expressly disclaim responsibility in any way for the choices, actions, results, use, misuse or non-use of the information provided or obtained through any of our Programs. You agree that your results are strictly your own and we are not liable or responsible in any way for your results.

Warranties Disclaimer

We make no warranties as to our Programs. You agree that our Programs are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant IN LAW AND IN EQUITY, we disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Programs will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the website content are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of our Programs on third-party websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

Technology Disclaimer

We try to ensure that the availability and delivery of our Programs is uninterrupted and error-free, including our content and communications through methods like our website, member forum, private Facebook groups, email communications, videos, audio recordings, Zoom calls, recorded Zoon calls, webinars, recorded webinars, teleseminars, recorded teleseminars, downloadable MP3 audio files, downloadable PDF printed transcripts, downloadable PDF handouts/slides, handouts, e-books, or any other materials provided by us to you. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or updates, although of course, we will try to limit the frequency and duration of suspension or restriction. To the fullest extent permitted by law, we will not be liable to you for damages or refunds, or for any other recourse, should our Programs become unavailable or access to them becomes slower incomplete due to any reason such as system backup procedures, Internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make our Programs inaccessible to you.

ERRORS AND OMISSIONS

We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information in our Programs. Every effort has been made to present you with the most accurate, up-to-date information, but we cannot be held responsible or accountable for the accuracy of our content. You acknowledge that such information may contain inaccuracies or errors and we are not liable for any such inaccuracies or errors to the fullest extent permitted by law.

FORCE MAJEURE

We shall not be liable for any loss, damage or delay in fulfilling our obligations pursuant to this Agreement caused by or resulting from conditions or causes beyond our reasonable control including but not limited to power outages, riots, fire, flood, explosion, governmental controls or regulations, civil insurrections, acts of terrorism, civil or military authority, and inability to obtain necessary supplies and materials or perform our obligations due to such causes.

LINKS TO OTHER WEBSITES

We may provide links and pointers to other websites maintained by third parties that may take you outside of our Programs. These links are provided for your convenience and the inclusion of any link in our Programs to any other website does not imply our endorsement, sponsorship, or approval of that website or of its owner. We assume no responsibility for errors or omissions caused by other websites that may be included in our Programs. We have no control over the contents or functionality at those websites and so we accept no responsibility for any loss, damage, or otherwise that may arise from your use of them and therefore we do not guarantee the accuracy, completeness, or usefulness of any other website or their content.

By purchasing and/or using our Programs in any way or for any reason, you also implicitly agree to our full disclaimer which is contained in these Terms of Use, and which may be found on our website.

NDEMNIFICATION, LIMITATION OF LIABILITY AND RELEASE OF CLAIMS

Indemnification

You agree at all times to defend, indemnify and hold us harmless, as well as any of our agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses on a solicitor client basis, arising out of or related to our Programs, or your breach of any obligation, warranty, representation or covenant set forth in these Terms of Use or in any other agreement with us, to the full extent permitted by applicable law.

Limitation of Liability

We will not be held responsible or liable in any way for the information, products or materials that you request or receive through or on our Programs. We do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, or otherwise, due to any act or default of anyone or any business, whether owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise, affiliated with us. We do not assume liability for any owners, staff, agents, joint venture partners, contractors, vendors or otherwise who is engaged in producing or rendering our Programs, or in any way. In the event that you use our Programs or any other information provided by us or affiliated with us, to the extent that is legally permissible under applicable law, we assume no responsibility.

Release of Claims

In no event will we be liable to any party for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on our Programs, and you hereby release us from any and all such claims; including, without limitation, those related to lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, physical or mental disease, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties, to the fullest extent allowable by applicable law.

YOUR CONDUCT

You are agreeing that you will not use our Programs in any way that causes or is likely to cause the Programs or access to them either to be interrupted, damaged, or impaired in any way. You understand that you are solely responsible for all electronic communications and content sent from your computer to us.

You must use the Programs for lawful purposes only.

COMMUNICATION GUIDELINES

If you have a question or concern about our Programs, you may contact us by email at the email address provided on the last page of these Terms of Use and we will do our best to reply to your question or concern.

PURCHASES AND ONLINE COMMERCE

Authorization and Permission.

If paying by PayPal, debit card, or credit card, you give us permission to automatically charge your credit card or debit card as payment for your Programs, without any additional authorization, for which you will receive an electronic receipt. Should you be provided with an invoice, you are required to manually pay it by the date due on the invoice, or your Programs will be put on hold and suspended until payment is made.

You agree to only purchase our Programs for yourself or for another person for whom you are legally permitted to do so or for whom you have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf. You agree to use our Programs for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes.

Late Payments.

We reserve the right to terminate your access to the Programs immediately and permanently if payment is not received by the due date

If you fail to make payment in a timely manner in accordance with these Terms of Use, or if you voluntarily decide to withdraw from our Program(s) at any time or for any reason whatsoever, you still will remain fully responsible for the entire cost of the Program(s)

We also reserve our right to seek payment from you for any delinquent payment that is not provided by or upon the date due by enlisting the help of a collection agency or legal counsel, and we may exercise our right to report your delinquent payment to all three credit reporting agencies, either directly or through the help of a collection agency.

Chargeback Threats, Reversal of Payment, Payment Cancellations, and Actual Chargebacks

Since we have a clear and explicit refund policy in these Terms of Use that you have agreed to prior to completing the purchase of any of our Programs, you agree that any type of chargeback threat, reversal of payment, payment cancellation, actual chargeback or claim from your credit card company, PayPal, financial institution, or any other payment service will constitute a breach of these Terms of Use on your part.

In the event that a chargeback, reversal of payment, or payment cancellation is initiated by you or we receive a chargeback threat, we reserve the right to report the incident to all three credit reporting agencies, or any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, payment date, payment amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.

Sharing information with payment processing company

All information obtained during your purchase or transaction for our Programs, and all information that you give us is part of the transaction such as your name, address, method of payment, credit card number, and billing information, may be collected both by us and our payment processing company

Payment processing companies and merchants may have privacy and data collection practices and policies that are different from ours, we have no responsibility or liability for these independent policies of the payment processing companies and merchants. In addition, when you make certain purchases through our Programs, you may be subject to the additional terms and conditions of the payment processing company, merchant, or us that specifically apply to your purchase. For more information regarding a merchant and any terms and conditions that may apply, visit that merchant’s website or contact the merchant directly.

You release us, our payment processing company, and merchants from any damages that you incur, and agree not to assert any claims against us or them arising from your purchase or use of our Programs.

REFUND POLICY

Your satisfaction with your Programs is important to us. Yet, because of the extensive time, effort, preparation, and care that goes into creating and/or providing our Programs, we have a no refund policy. Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Programs, and no refunds will be provided to you at any time. By using and/or purchasing any of our Programs, you understand and agree that all sales are final upon signing the contract, and that our fee is fully payable at that time, and no refunds will be provided.

DISPUTE RESOLUTION

It is hoped that should we ever have any differences, we will be able to work them out amicably through email correspondence and telephone conference calls. However, should we be unable to seek resolution within a reasonable time as determined in our sole discretion, you agree now that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator who practices in the province of Ontario, selected jointly by us. Before seeking arbitration, you must contact us in writing, and include all of your reasons for dissatisfaction with your program, or materials. You understand and agree now that the only remedy that can be awarded to you through arbitration is full refund of your payment made to date. No other actions or financial awards of consequential damages, punitive or aggravated damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final and binding and may be entered as a judgment in any court of competent jurisdiction in Ontario.

You also agree that should arbitration take place, it will be held in the City of Toronto, in the Province of Ontario Canada, as this is where our business is located, and you further agree that the winning party shall be entitled to all reasonable lawyer’s fees and all costs necessary to enforce the decision of the arbitrator.

This requirement to proceed through arbitration does not apply if you are accessing our services in a non-business capacity or are resident in Quebec or any other jurisdiction which invalidates this clause

In the event of a dispute between us, you agree to not engage in any conduct or communications, whether in public or in private including but not limited to on social media, either directly or indirectly, designed to disparage us, our company, or any of our Programs. Where requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as part of the legal process.

GOVERNING LAW

These Terms of Use and all contracts and agreements between us shall be construed and interpreted according to the laws and regulations of the province of Ontario and Canada.

SURVIVAL

These Terms of Use, including but not limited to all copyright, trademark, and intellectual property rights, disclaimers, limitations of liability, release of claims, and our refund policy will survive the termination of our agreement by either you or by us.

ENTIRE AGREEMENT

These Terms of Use supersede all prior representations, arrangements, negotiations, understandings and agreements between you and us, both written and oral, relating to the Programs which you have purchased from us, and sets forth the entire complete and exclusive agreement and understanding between us. Further neither of us has relied on any representation, arrangement, understanding or agreement (whether written or oral) not expressly set out or referred to in these Terms of Use.

SEVERABILITY

If any provisions in the Agreement are construed by a court of competent jurisdiction to be void or unenforceable for any reason, it shall be deemed to be severed from the Agreement and shall not affect the validity or enforceability of all other provisions in the Agreement, which shall remain in full force.

REFUND POLICY

If any provisions in the Agreement are construed by a court of competent jurisdiction to be void or unenforceable for any reason, it shall be deemed to be severed from the Agreement and shall not affect the validity or enforceability of all other provisions in the Agreement, which shall remain in full force.

TIME

Time shall be of the essence in all respects of the Agreement.

CONTACTING US

Whenever a provision in these Terms of Use state that you are to contact us in writing, we ask that you send an email to info@danielleamos.co. For inquiries about accounts please email accounts@danielleamos.co. For inquiries about client/care and support, please email support@danielleamos.co.

If you have any questions about any provisions in these Terms of Use, please contact us.